Privacy Policy

How we use and manage your data

Key Information

Touchlight Genetics Limited (“Touchlight”) respects your right to privacy. We put in place security measures for your personal data and manage your personal data in accordance with applicable data privacy regulations.

Please note that Touchlight is the Data Controller of your personal data. The principles set out in this Privacy Notice apply to all instances in which Touchlight receives your personal data as a Data Controller for the purposes described in this notice. Those purposes are the processing of data as mentioned below.

If you have any concerns about how we deal with your personal data or any queries with regard to these practices please contact Touchlight using the contact details given below

1. Personal data Touchlight collects through this website and how Touchlight collects it

You can provide your personal data if you wish. We only collect personal data that you want to provide to us or that is needed to provide (and improve) our service to you. We collect personal data directly such as name, address and e-mail address as well as connection and system information. The legal basis for the processing of your personal data is your consent and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering products and services of value to you. Any consent you provide may be withdrawn at any time by following the contact methods listed below.

You may want to give us your e-mail address, name, telephone number etc. so that we can provide you with information on our products; respond to your questions or comments; or just keep you updated about exciting Touchlight developments that you are interested in. Some website functionality may be unavailable to users who do not provide their data, or who do not consent to the use of Cookies and similar technologies on this Site. Additionally, if you choose not to provide your personal data, we will not be able to provide you with our products or services or with other support or responses.

Alternatively, you may want to develop your career with Touchlight and apply for job vacancies by sending your CV to us via email. Find our Candidate Privacy Notice here.

2. Touchlight Security Measures

Touchlight takes security measures in line with data protection regulations. Touchlight has security measures in place designed to prevent data loss, to preserve data integrity, and to regulate access to the data. Only authorized Touchlight employees, and authorized employees of our third-party service providers’ processing data on our behalf, have access to your personal data. All Touchlight employees who have access to your personal data are required to adhere to the Touchlight Privacy Standard and all third-party service providers are requested by Touchlight to ensure that any of their employees who have access to your personal data have signed non-disclosure agreements. In addition, contracts are in place with such third-party service providers acting as data processors for Touchlight that have access to your personal data, to ensure that the level of security required in your jurisdiction is in place, and that your personal data is processed only as instructed by Touchlight.

3. How Touchlight uses your personal data

Your personal data will only be used for the purposes for which you provided it to Touchlight, as indicated to you at the time you provided your personal data. It will also be used to help prevent breaches of security, the law or our contract terms. It may also be disclosed, including a disclosure to entities based outside the European Economic Area (“EEA”), to third parties (as part of the information generally contained in business) in the event of a sale of the business, or a reorganisation of the business, or as otherwise required or permitted by law or applicable regulator.

4. How Touchlight discloses your personal data and why

Touchlight will never share your personal data with any third-party (i.e., a party other than an entity within the Touchlight Group) business or organisation that intends to use it for their own purposes, other than as required by law. Touchlight, as part of a group company, may transfer or disclose your personal data to another data controller in the Touchlight Group to be used for similar purposes, at its discretion, and you hereby consent to such transfer or disclosure. If your personal data is transferred or disclosed to another data controller within the Touchlight Group, that other data controller shall have the same rights and obligations with regard to your personal data as Touchlight.

With your consent, Touchlight may share your personal data with third-parties (i.e. parties other than entities within the Touchlight Group) such as those who assist us in providing the products and services and who perform technical operations, but only in the strictly limited circumstances set out below:

  • Our “Third-Party Data Processors” (service providers such as digital agencies, hosting providers, data storage providers and other technical partners) who help us administer this website, or process the data submitted to it, may have access to your data. Some of these business partners may be located outside the country where you accessed this website

5. Your rights

You have the right to ask Touchlight to provide you with all the information it stores on you. You have the right to ask Touchlight to rectify, block, complete and delete your personal data, to restrict its use, and to port your data to another organization. You have the right to request additional information about the handling of your personal data. You also have the right to object to the processing of your data by Touchlight in some circumstances and, where we have asked for consent to process your data, to withdraw this consent. Additionally, you may contact our Data Protection Manager at if you would like assistance with any of the aforementioned rights.

There are exceptions to these rights, however. For example, access to personal data may be denied in some circumstances if making the information available would reveal personal information about another person or if  Touchlight is legally prevented from disclosing such information. In addition, Touchlight may be able to retain data even if you withdraw your consent, where Touchlight can demonstrate that it has a legal requirement to process your data.

6. Countries your personal data will be sent to and why

We may only transfer Personal Data outside the UK if the UK has issued regulations confirming that the country to which we transfer the Personal Data ensures an adequate level of protection for the Data Subject’s rights and freedoms, or appropriate safeguards are in place such as binding corporate rules (BCR), standard contractual clauses approved by the UK, an approved code of conduct or a certification mechanism.

The server that makes this website available may be located outside the country from which you have accessed this website. The provider of this website is bound by a contract that ensures your data is managed in accordance with UK Data Protection laws and that it acts only on Touchlight instructions and implements all technical measures necessary on an ongoing basis to keep your personal data secure.

7. How and why Touchlight uses ‘cookies’ and other similar technologies

Touchlight does make use of Cookies, which are small text files that are placed on your computer by websites that you visit, or certain emails you open and other similar technologies such as Flash Cookies and web beacons. Such technologies are widely used in order to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the site, to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP etc. for the purpose of understanding how visitors use this website. Cookie and similar technologies help us tailor this website to your personal needs.

This type of information obtained through cookies will not be disclosed outside Touchlight Group or our authorized Third-Party Data Processors. It will not be used for unsolicited communications.

Cookies located on your computer do not contain your name but an IP address. In many cases, after the user’s session is cancelled the information contained in the cookies is no longer available to Touchlight.

Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of the website if you do so. See your browser “Help” button for how you can do this. Some Flash Cookies may not be affected by such settings. You do not need to have cookies on to use or navigate through many parts of this and other Touchlight websites. Remember that if you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

For further information about Cookies including how to refuse them, please visit

8. Changes to the terms of this privacy policy

Touchlight will occasionally make changes or corrections to this Privacy Policy. If we believe that the changes are material, we will let you know by doing one (or more) of the following: (1) posting the changes on this site, or (2) sending you an email or message about the changes. Changes will be effective upon the posting of the changes.

9. Retention of your personal data

Touchlight will retain your information only for as long as is necessary for the purposes set out in this policy. Touchlight will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements. We also retain log files for internal analysis purposes. These log files are generally retained for a short period of time, except where they are used for website security, to improve website functionality, or we are legally obligated to retain them for longer time periods.

10. How to contact Touchlight

The data controller responsible for your personal information for the purposes of the applicable European Union data protection law is:

Data Protection Manager
Touchlight Genetics Limited
Morelands & Riverdale Buildings
Lower Sunbury Road
TW12 2ER


If you have any questions about this Privacy Notice or our data collection practices, or wish to raise a complaint, please contact us at the address or email listed above.

If you are not satisfied with the way in which we have dealt with your complaint you can contact the ICO at:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113